Delivered-To: support@helpdesk.example.com
Received: by 2002:a05:6a10:1234:b0:5a1:2b3c:4d5e with SMTP id h20csp123456pxb;
        Wed, 23 Sep 2026 02:31:10 -0700 (PDT)
ARC-Authentication-Results: i=1; mx.google.com;
       dkim=pass header.i=@gmail.com header.s=20230601 header.b=Xy12Ab34;
       spf=pass (google.com: domain of sam.customer@gmail.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=sam.customer@gmail.com;
       dmarc=pass (p=NONE sp=QUARANTINE dis=NONE) header.from=gmail.com
Return-Path: <sam.customer@gmail.com>
Authentication-Results: mx.google.com;
       dkim=pass header.i=@gmail.com header.s=20230601 header.b=Xy12Ab34;
       dkim=neutral (body hash did not verify) header.i=@forwarder.example header.s=old header.b=Zz;
       spf=pass (google.com: domain of sam.customer@gmail.com designates 209.85.220.41 as permitted sender) smtp.mailfrom=sam.customer@gmail.com;
       dmarc=pass (p=NONE sp=QUARANTINE dis=NONE) header.from=gmail.com
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed;
        d=gmail.com; s=20230601; t=1758619870; x=1759224670; darn=helpdesk.example.com;
        h=to:subject:message-id:date:from:in-reply-to:references:mime-version:from:to:cc:subject:date:message-id:reply-to;
        bh=47DEQpj8HBSa+/TImW+5JCeuQeRkm5NMpJWZG3hSuFU=;
        b=Xy12Ab34
MIME-Version: 1.0
References: <hd.1001.aa11@helpdesk.example.com>
 <CAGmail0001=x+yz@mail.gmail.com>
	<hd.1001.bb22@helpdesk.example.com>
In-Reply-To: <HD.1001.BB22@helpdesk.example.com>
From: Sam Customer <sam.customer@gmail.com>
Date: Wed, 23 Sep 2026 10:31:02 +0100
X-Gm-Features: AS18NWBxyz
Message-ID: <CAGmail0002+AbC=dEf@mail.gmail.com>
Subject: Re: [#1001] Cannot log in to the portal
To: Helpdesk <support+t9zz1@helpdesk.example.com>
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Thanks, that worked! I can log in now.

On Tue, 22 Sept 2026 at 17:05, Helpdesk <support@helpdesk.example.com> wrot=
e:

> Hi Sam,
>
> Please try resetting your password from the sign-in page.
>
> =E2=80=94 The support team
>

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<div dir=3D"ltr">Thanks, that worked! I can log in now.</div><br><div class=
=3D"gmail_quote gmail_quote_container"><div dir=3D"ltr" class=3D"gmail_attr=
">On Tue, 22 Sept 2026 at 17:05, Helpdesk &lt;<a href=3D"mailto:support@help=
desk.example.com">support@helpdesk.example.com</a>&gt; wrote:<br></div><bloc=
kquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex">Hi Sam,<br>P=
lease try resetting your password from the sign-in page.<br>=E2=80=94 The su=
pport team</blockquote></div>

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